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Teletherapy

Teletherapy, a convenient form of therapy delivered via a live video connection over the Internet, is widely accepted by most insurance plans. Just like an in-office therapy session, your copay, coinsurance, or deductible would apply. To ensure a smooth teletherapy experience, a high-speed internet connection or adequate cell service is essential.

 

Our office takes your privacy seriously. We are HIPAA compliant, and our therapists conduct teletherapy in a quiet, secluded space to ensure utmost confidentiality. We recommend that you also find a quiet, secluded place before logging into the teletherapy platform using your phone or computer. To facilitate this process, we will ask for your email address. This will allow us to send you a link to the client portal, where you can set up your account, complete any required forms, and receive therapy online.

Please review our instructions for information on accessing the patient portal and teletherapy here.

If you experience connectivity issues during teletherapy sessions, please review our tips to improve your session here.

  • Teletherapy is defined as the delivery and facilitation of health and health-related services via digital communications.

  • At Premier Wellness Healthcare, we utilize teletherapy to efficiently provide mental health services during severe weather and/or at the convenience or request of our patients.

    • You can do this from the comfort of your own home.

    • You save time and gas!

    • You don’t have to pay or search for parking

    • Providers can provide more flexible hours.

  • A computer, phone, tablet, or another electronic device with internet access and the ability to utilize a camera. You will also need to access your patient portal for our practice. You will also need to inform your provider of the state (location) you will be in before your session. Providers can only provide service to patients when they are licensed in the state the patient is in at the time of service.

  • Most insurance companies now consider teletherapy to be a covered service. However, a quick call to your insurance company can ensure that this treatment method is covered.

  • If you are having trouble with your connectivity during teletherapy sessions, review our tips to improve your session here​.

Teletherapy FAQ

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